Our customers and their data collection challenges are wide-ranging, but all share a need to better capture and manage survey data. From simple mobile surveys to complex enterprise NPS and VOC solutions equipped with user portals and dashboards, Key Survey offers the technology and industry experience to turn your data into actionable information.
Let me just say - WOW! I am very impressed by Key Survey's functionality. Thanks for the comprehensive training session.
Your interface is ideal, intuitive, and a pleasure to use. Market research has never been so fun.
Terrific application - nice work. Outstanding support - always. Your Help Desk is among the best I've ever encountered!
We have found your service to be extremely user-friendly, efficient, and productive.
Key Survey seems like a class act - the website is easy to use & everyone I've spoken with so far have been very helpful & nice.
We greatly appreciate the excellent customer service we have received from Key Survey over the past year.
Compared to the other products, Key Survey is an exemplary product and the support is awesome. Our districts love this tool and the uses are unlimited. I would recommend Key Survey to anyone that has the need to collect, analyze, and report data!
We are in Sydney, Australia and often don't get much support from service providers in other time zones. Key Survey really delivered the goods though - the online live support was terrific and a genuinely global approach to providing cost-effective help during our working day. We love the software too!
Thank you very much for allowing me the opportunity to complete this survey. As my survey will show, I enjoy all aspects of your product and the customer service I receive is always wonderful.
You have an outstanding product. I recommend it regularly. Jim Hatcher and I have been in contact on several occasions and he is a marvelous representative of Key Survey. I am a Network Admin so I'm fairly self sufficient but I have had to use Justin for one issue and he was terrific as well.
I wanted to thank everyone on your team for their daily help and answers to my sometimes complex questions. With the help of the Key Survey team every step of the way, we created a survey that just launched for 5000 of our member agencies.
Thank you for all of your undivided attention and help. It has been a pleasure working with everyone on your staff.
You guys are so good. You have won me over. I have a WebSurveyor account at the university. When it expires next month I am going to buy one from you as well as recommend it to my client. I have also suggested that they use your site as a model to respond to questions with your feedback box and live chat.
I’ve always had good experiences using your chat-help function. It’s an excellent service. Thanks.
Thanks. You guys are providing great and very responsive support, I hardly have to wait longer than 1 day for a response!!
Thanks for being so responsive. We've been impressed with your Support group.