Online Survey Software - Key Survey
Survey software everyone can use

 

ONLINE SURVEY SOFTWARE FOR EVERY BUSINESS NEED

If you need an online survey tool to create and administer professional-looking surveys,
you are in the right place. From the simplest survey to the most complex, our online survey software will guide you through the process with an intuitive wizard-driven
interface.

Anyone with access to an Internet browser can use this survey software. Because it is
web-hosted, there is nothing to download, nothing to install, no maintenance, and no administration.

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Intelligent and easy-to-use survey software

Key Survey intelligent survey technology allows you to automate the online data collection process and ensures complete accuracy. In addition, our intuitive user interface enables anyone to create and administer professional-looking online surveys.


 
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Depth of functionality

Key Survey enables you to create, manage, deploy, and dynamically manipulate your surveys in any way you can imagine. You can customize the experience of your respondents using logic transitions, set-up workflow alerts that improve reaction, and launch personalized e-mail invitations and reminders to improve response rates. You can access survey results real-time and generate customized reports and analysis on demand.


 
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Ease of integration

Seamlessly integrate Key Survey into your existing applications or build your business process around Key Survey's core functionality. Either way, Key Survey provides a scalable data collection solution that eases and streamlines your existing data collection processes. Salesforce CRM integration, QlikView business intelligence integration, and a set of API calls are available out of the box.


 
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Control and security for multi-user solutions

We designed Key Survey Multi-User Solutions to meet the administration challenges of the large enterprise while retaining the renowned user-friendly interface. In addition, Key Survey delivers the power of workflow with workgroups where you define user roles and assign permissions for certain functions and access levels.



 

DYNAMIC UTILIZATION FOR YOUR BUSINESS NEEDS

Surveys are not just about asking questions, they are designed to get the answers you need now. From your customers to your employees and beyond, you need more from your surveys, a lot more.

Dynamic Use
  • Learn what customers think
  • Test employee skills and qualifications
  • Connect sales teams to new leads
  • Administer tests and calculate scores
  • Monitor and assign technical support

 
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Instant Feedback

Key Survey includes automated and event driven workflow alerts so you can act upon specific survey responses real time. If certain answers are given to certain questions, an email may be automatically sent to an e-mail address, for example, to a customer service team member.


 
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User support

Key Survey sets the industry standard for service by offering several easy ways for you to get quick, reliable help! All of our subscribers receive free, unlimited technical support. Whether by phone, email, or live support, we are here for you throughout the entire survey process.



CUSTOMIZATION HELPS YOU ACHIEVE MORE

Why use what everyone else is using when your business doesn't do what everyone else is doing? You need custom-designed answers to your company's biggest questions. You're not like everyone else, and you don't need to be.

Custom Solutions
  • Change survey appearance instantly
  • Create a set of unique questions
  • Utilize the branding services that are available
  • Choose and add plug-in within weeks
  • Integrate with third party applications

 
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Interoperability

Key Survey can accommodate organizations that have legacy systems from different suppliers running different operating systems. SalesForce integration is available out of the box.

Key Survey's services oriented architecture (SOA) approach allows enterprises to take data stored in any existing system and populate any survey or application. The product's API enables a single instance of data collection to be reused throughout the organization.


 
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Control and security for multi-user solutions

We designed Key Survey multi-user solution to meet the administration challenges of the large enterprise while retaining the renowned user-friendly interface. In addition, Key Survey delivers the power of workflow with workgroups where you define user roles and assign permissions for certain functions and access levels.



NEED DATA OR BI?

Many survey software solutions offer robust reporting capabilities that just lead to more questions. The value of an advanced web-based data collection solution is demonstrated by the ability of users to quickly get answers to key management questions. These answers must go far beyond simple, static reports.

Business intelligence isn't just a goal, it's the way you get things done. By having multiple methods to view and to interpret your survey results, you can make real time decisions and get real-time results.

BI Dashboards
  • Traditional analytic solution technology such as dashboards and alerts, multi-dimensional analytics, slice-and-dice of data, and hundreds of possible chart and table types and varieties
  • Create charts that make sense to you
  • Export data quickly and integrate with Excel
  • Share reports between users

 
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Integrity of Data

Collecting and entering information manually results in data degradation. Additionally, a failure to normalize data also delivers false or misleading results and is of little analytical value. With Key Survey you will benefit from real-time, relevant, actionable data and advanced reporting functionality to support the decision making process.


 
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Transparency

When data is clear, quantified and pure, it is of the utmost value to users. This type of data can be used as a tool to spot problems before they occur and opportunities early enough to capitalize on them. Transparency allows users to see the processes through which they are making decisions.






 
 

Plug-ins are features that can be rapidly developed and customized to meet your specific data collection needs. This is a unique advantage to using Key Survey's modular application technology.