Hospital Satisfaction Survey.
Describe the reason you were admitted to our hospital on your most recent visit.
Medical - you were admitted for an investigation, procedure and / or treatment
Surgical - you had surgery or an operation while in the hospital
Maternity - you gave birth while in the hospital
Other: please specify
How would you rate your satisfaction with these aspects of your visit as a same-day patient?
Excellent
Very good
Fair
Poor
N/A
Waiting time
Waiting room comfort - comfortable chairs and couches
Changing room - comfort and privacy
Lockers - availability, security and ease of use
Recovery room - pleasant and quiet
How would you rate the hospital on the overall admission process?
Excellent
Very good
Fair
Poor
N/A
The attitude of admission staff
The way the hospital routine and procedures (like meal times, visiting hours, doctors’ visits, etc.) were explained to you
Consideration of your personal needs and wants
Waiting time for a bed (after you arrived at the hospital)
Thinking about all aspects of your hospital stay, how would you describe your overall satisfaction?
Very satisfied
Fairly satisfied
Not too satisfied
Not satisfied at all
Not Sure
Is there anything the hospital could do to improve the care and services provided to better meet the needs of patients?
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