GUEST SURVEY

Your experience while visiting Spirit Mountain is very important to us! Please take our 5 minute survey to assist us in our efforts to better serve your needs. As a thank you for completing the survey, you will be entered into our monthly drawing for a gift valued at $500. Must be 21 to be eligible for the drawing.

Please provide the following information. Questions with an asterisk are required: * Your Name * Coyote Club # * E-Mail Address * Zip Code * Current Phone Number (so we can contact you if you are the lucky winner of our monthly drawing ~ GOOD LUCK!) * Date of Visit * What was your purpose for visiting us? Attend a Conference Dining Out Entertainment Gaming Lodging Other   * What age group are you in? 21-30 31-40 41-50 51-60 61-70 70 + What is your nationality? (Optional) African American Asian Caucasian Hispanic Native American * How did you hear about Spirit Mountain Casino? Billboards Driving By Friends / Family Previous Visitor Radio Spirit Mountain Website Television Other   * Do you participate in our monthly club promotions? Yes No What promotional prizes would you like us to offer? (Check all that apply) Boats Cars Cash Cruises Motorcycles RV's Trucks Vacations Other   What additional amenities would you like to see on our property? (Check all that apply) Asian Restaurant Bowling Alley Fitness Center Full Service RV Hook-ups Golf Course Italian Restaurant Mexican Restaurant Salon Spa Swimming Pool Other   What concerts or events would you attend if offered? (Check all that apply) Boxing Country Music Hispanic Bands Jazz Bands Mixed Martial Arts R&B Music Rock Music Stand-up Comedy Other   To assist us with promotions, what are your interests? (Check all that apply) ATV - Motorcycles Basketball Bowling Boxing Cooking Fishing Football Golf Horseback Riding Hot Air Ballooning Hunting Mixed Martial Arts Nascar RV-ing Shopping Spree Snow Skiing Water Sports Wine Tasting Other   What games do you like to play? (Check all that apply) Bingo Blackjack Craps Keno Let It Ride Bonus Mini Baccarat Pai Gow Poker Poker Roulette Single 21 Slot Machines Spanish 21 Texas Hold-em Three Card Poker Other   * Do you prefer a smoking or non-smoking gaming environment? Smoking Non-Smoking Was the signage in our casino adequate to help you find what you were looking for? Yes No To help us recognize our star employees, please let us know who helped make your visit special, and how? Please rate the level of service you received during your recent visit : VALET SERVICE   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service PLAYERS CLUB   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service FOOD & BEVERAGE SERVICE   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service Selection of Food Quality of Food Which food venues did you use? (Check all that apply) Bingo Snack Bar Cedar Plank Buffet Legends Restaurant Mountain View Sports Bar Poker Express (pizza, pretzels, rice bowls, etc) Raindrops Night Club Rock Creek Court Deli Slot Express (hot dogs, wraps, etc) Spirit Mountain Cafe ~ Espresso Bar Summit View Lounge SLOTS   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service TABLE GAMES (Blackjack, Craps, Roulette, Let It Ride, etc.)   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time to Play POKER   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time to Play KENO   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time to Play BINGO   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time to Play CAGE CASHIERS   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service SPIRIT MOUNTAIN LODGE   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service Quality of Cleanliness of our Rooms SECURITY   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff CLEANING SERVICES (EVS)   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Cleanliness of our Restrooms & Gaming Floor PLAYWORLD / ARCADE   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Children Enjoyed Playing Here GIFT SHOPS   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service Selection of Items in our Shops SHUTTLE SERVICE   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff Your Wait Time for Service (Outside Shuttle) Your Wait Time for Service (Inside Shuttle) VIP SERVICES / CASINO HOSTS   N/A ~ Did not use Poor Below Average Average Above Average Excellent Friendliness and Helpfulness of our Staff If you rated any of the above areas "Poor" please tell us why?

Northwest's Premier Entertainment Destination