How Are We Doing?
We are committed to providing you with the best airport experience possible, so we welcome your comments. Thank you!
ACCESS
Availability of Parking Facilities
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Ground Transportation (Shuttle)
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Ease of finding way through airport
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Flight information screens
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Walking distance inside terminal
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
AIRPORT SERVICES / FACILITIES
Availability of baggage carts
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Courtesy / helpfulness of airport staff
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Internet / Wi-Fi access
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Availability of restrooms
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Cleanliness of restrooms
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Comfort of waiting in gate areas
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Value for money of parking facilities
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Restaurant / eating facilities
Cost
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Variety
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Hours
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Cleanliness
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Quality
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Shopping Facilities
Cost
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Variety
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Hours
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
SECURITY CHECKPOINT
Courtesy / helpfulness of security staff
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Thoroughness of security checkpoint
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Waiting time at security checkpoint
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Feeling of being safe and secure
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
AIRPORT ENVIRONMENT
Cleanliness of airport terminal
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Ambiance of the airport
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
AIRLINE SERVICES AT THIS AIRPORT
Wait time in check-in line
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Efficiency of check-in staff
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Courtesy / helpfulness of airline staff
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Baggage claim experience
Excellent
Very Good
Good
Fair
Poor
Did not notice / use
Wait time for baggage
10 min
20 min
30 min
40 min
1 hr / +
Rating Scale
Travel info:
Airline used today:
Date:
Time:
Additional Information
Name:
Address:
Telephone:
E-mail:
Additional comments?
In our journey to become the best airport possible, we would like to know if you selected "Good", "Fair" or "Poor" to any of the questions above?
Yes
No