CDC NPIN Web Site User Survey
(OMB No. 0920-0768)
for people with disabilities
Dear CDC NPIN Web site user,
We are conducting a brief survey on users' experiences with the NPIN Web site. The feedback you provide will help us enhance our Web site and services to better meet your needs. This survey is voluntary. We value your feedback, and your opinions and suggestions are important to us. We will not ask you for any identifying information and all survey responses will be analyzed and reported in the aggregate.
Please answer each of the following questions as candidly as you can. Thank you for your input.
Sincerely,
CDC NPIN Team
Your Impressions of the NPIN Web Site
1. How would you rate the overall quality of the NPIN Web site?
Excellent
Good
Average
Below average
Poor
2. Considering your expectations and experiences with NPIN, to what extent has the NPIN Web site met your expectations?
Exceeds expectations
Meets expectations
Somewhat meets expectations
Neutral
Does not meet expectations
3. Did you find the NPIN Web site easy to navigate?
Very easy to navigate
Easy to navigate
Somewhat easy to navigate
Undecided
Not easy to navigate
Relevance to Your Work
4. What type of content do you look for on the NPIN Web site? (Please check all that apply.)
Daily news
Upcoming conferences
Funding opportunities
HIV testing sites
Campaigns and initiatives
Statistics
Guidelines
Publications
5. What other type (or types) of content do you look for on the NPIN Web site besides those listed in Question 4?
6. What disease topics do you look for on the NPIN Web site? (Please check all that apply.)
HIV/AIDS
Viral hepatitis
STDs
Tuberculosis
7. What other disease topic (or topics) do you look for on the NPIN Web site besides those listed in Question 6?
8. Were you able to find the information you were looking for on the NPIN Web site?
Yes, easily
Yes, but it took some effort
Only part of it
No
I was just browsing
9. How accurate do you consider the information provided on the NPIN Web site to be?
Extremely accurate
Accurate
Somewhat accurate
Neutral
Not accurate
10. How useful is the "links to related sites" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
11. How useful is the "testing sites" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
12. How useful is the "daily news" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
13. How useful is the "conferences and conference database" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
14. How useful is the "new funding and funding database" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
15. How useful is the "organization database" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
16. How useful is the "ordering educational materials and other resources" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
17. How useful is the "electronic mailing lists" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
18. How useful is the "news feed" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
19. How useful is the "conference feed" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
20. How useful is the "funding feed" section?
Very useful
Useful
Neutral
Not useful
Not at all useful
N/A
21. What do you think of the process of subscribing to the electronic mailing lists?
Very easy
Relatively easy
Complicated
Very complicated
I am not an electronic mailing list subscriber
22. If you are not an electronic mailing list subscriber, please tell us why.
23. How do you plan to use the information provided on the NPIN Web site?
Use of the NPIN Web Site
24. Which of the following sections of the Web site do you use most frequently? (Please check all that apply.)
Links to related sites
Testing sites
Daily news
Conferences and conference database
New funding and funding database
Organization database
Ordering educational materials and other resources
Statistics
Campaigns and initiatives
25. In the past 12 months, how often have you visited the NPIN Web site?
Daily
Weekly
Monthly
Occasionally
This is my first time
Future Use of the NPIN Web Site
26. How likely are you to use the NPIN Web site in the future?
Very likely
Likely
Somewhat likely
Not sure
Not likely
27. Would you recommend the NPIN Web site to a colleague or friend?
Yes
No
28. If you would not recommend the NPIN Web site to a colleague or friend, please tell us why.
29. To what extent do you rely on the NPIN Web site for information on prevention and treatment of HIV/AIDS, viral hepatitis, STDs, and TB compared with other Web sites that provide similar information?
I rely solely on the NPIN Web site
I rely heavily on the NPIN Web site
I rely moderately on the NPIN Web site
I rely very little on the NPIN Web site
I do not rely at all on the NPIN Web site
30. What other Web sites do you frequently use to obtain information about the prevention and treatment of HIV/AIDS, viral hepatitis, STDs, and TB?
31. How does the NPIN Web site compare with the Web sites specified in your answer to Question 30 on the ease of accessing the Web site?
NPIN Web site is better
NPIN Web site is somewhat better
All the Web sites are about the same
NPIN Web site is somewhat worse
NPIN Web site is worse
I don't have an opinion
32. How does the NPIN Web site compare with the Web sites specified in your answer to Question 30 on the ease of navigating the Web site?
NPIN Web site is better
NPIN Web site is somewhat better
All the Web sites are about the same
NPIN Web site is somewhat worse
NPIN Web site is worse
I don't have an opinion
33. How does the NPIN Web site compare with the Web sites specified in your answer to Question 30 on the ease of searching for information on the Web site?
NPIN Web site is better
NPIN Web site is somewhat better
All the Web sites are about the same
NPIN Web site is somewhat worse
NPIN Web site is worse
I don't have an opinion
34. How does the NPIN Web site compare with the Web sites specified in your answer to Question 30 on the usefulness of information obtained?
NPIN Web site is better
NPIN Web site is somewhat better
All the Web sites are about the same
NPIN Web site is somewhat worse
NPIN Web site is worse
I don't have an opinion
35. How does the NPIN Web site compare with the Web sites specified in your answer to Question 30 on the accuracy of information obtained?
NPIN Web site is better
NPIN Web site is somewhat better
All the Web sites are about the same
NPIN Web site is somewhat worse
NPIN Web site is worse
I don't have an opinion
36. How does the NPIN Web site compare with the Web sites specified in your answer to Question 30 on the relevance of information obtained?
NPIN Web site is better
NPIN Web site is somewhat better
All the Web sites are about the same
NPIN Web site is somewhat worse
NPIN Web site is worse
I don't have an opinion
37. Please list suggestions about how to improve the look and feel of the NPIN Web site.
38. Please list suggestions about how to improve the content and organization of the NPIN Web site.
39. What information would be helpful to your work that is currently not available on the NPIN Web site?
Background Information
40. How did you first learn about the NPIN Web site?
Internet search engine
Link from a Web site
NPIN booth/exhibit at conference
Word-of-mouth from professional colleague
CDC source
Seeing NPIN products
Forwarded NPIN electronic mailing list
Mentions of NPIN in newsletter or magazine
Blog/wiki/podcast/feed/XML
41. If you first learned about the NPIN Web site in a way that was not listed in Question 40, please describe it here.
42. For what type of organization do you work?
U.S. Department of Health and Human Services
State health department
Local/county health department
Community-based organization
Private, for-profit organization
Clinical setting (health clinic or hospital)
43. If you work for a type of organization that is not listed in Question 42, please describe it here.
44. Which of the following populations/target audience(s) does your organization serve? (Please check all that apply.)
African Americans
Hispanics/Latinos
Asian and Pacific Islanders
American Indians and Alaska Natives
White
Gays/lesbians/bisexuals/transgendered individuals
Intravenous drug-users
Other drug/alcohol abusers
People with multiple sexual partners
Immigrant populations
Speakers of primary language other than English
People with special communication needs, such as hearing-impaired or blind
45. If your organization serves a population/target audience that is not listed in Question 44, please describe it here.
Thank you for completing the survey.
We at NPIN appreciate your assistance in determining your satisfaction with our Web site and how we can better serve you.