IT Budgeting 2008: The Latin American Perspective

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1. Does your company consist of more than one major business unit? Yes No 2. Depending on the size of your company, you may want to respond to the questions in this survey for the whole enterprise or for a specific division. To which of the following will your answers apply? My department The entire company A division I work for a consulting firm and I am responding for my firm. I work for a consulting firm and I am responding for my current client. Other:   3. Is there a single primary IT organization? Yes No 4. Has your organization participated in Cutter's previous surveys on IT budgeting? Yes, we participated in both the 2006 and the 2007 IT Budgeting surveys. Yes, we participated in the 2006 IT Budgeting survey. Yes, we participated in the 2007 IT Budgeting survey. No, we did not participate in either previous survey. Don't know 5. Your answers for this survey are based on (we prefer 2008 budget if possible): 2008 budget 2008 actual expenses 2007 budget Other   GENERAL PATTERNS OF IT SPENDING — THE ENTIRE COMPANY Our objective in this section is to understand how IT spending is increasing or decreasing for the entire IT spend and for specific components within the IT spend. Generally, we are asking about 2008 spending compared to 2007 spending. 6. The answers in this section apply to: IT spend for the entire company IT spend for the central IT organization only Both, in that the central IT organization is 100% of the company's spend 7. Are IT budgets increasing or decreasing? Increasing Decreasing Stable — neither increase nor decrease Please indicate % of increase or decrease 8. For areas of increased spending, what is driving the change? (Please select all that apply.) Security Compliance Business requirements Mergers / acquisitions Technology renewals ERP Networking / wireless Disaster recovery / business continuity planning and testing Energy IT salaries Other   9. For areas of decreased spending, what is driving the change? (Please select all that apply.) Business demands for decreased costs Productivity increases Retirement of applications / infrastructure Outsourcing Hardware consolidation Open sourcing Reduced technology costs Reduced demand for IT Other   10. What percentage of the total company's IT spend is in the central IT organization? 0 1% to 33% 34% to 66% 67% to 99% 100% EXPENSE AND CAPITAL BUDGETS FOR THE CENTRAL IT ORGANIZATION In this section, we focus on the budget and governance processes used for managing the centralized IT functions. Questions about the end-user or business-unit budgets are in the following section. 11. What is included in the central IT organization's budget? (Please select all that apply.) Space costs Benefits Insurance Allocation of corporate costs Energy / utilities Voice communications Wireless networking End-user PCs End-user laptops, PDAs, etc. Networking Desktop application software Server application software Operating system software Backup costs Disaster recovery / business continuity planning and testing Other