The Relationship between Business Intelligence and Knowledge Management

Thank you for participating in this survey.

Please be assured that all answers will be kept confidential.

1. Depending on the size of your company, you may want to respond to the questions in this survey for the whole enterprise or for a specific division. To which of the following will your answers apply?

	My department
	The entire company
	A division
	I work for a consulting firm and I am responding for my firm.
	I work for a consulting firm and I am responding for my current client.
	Other:

For this survey, we are defining business intelligence (BI) as leveraging diverse sources of external and internal information to provide decision makers with valuable insights. The information sources could be structured or unstructured, and could reside within or outside the organization. The information could be quantitative or qualitative.

We are defining knowledge management (KM) as doing what is needed to get the most out of knowledge resources. KM focuses on creating, sharing, and applying knowledge, wherever and whenever it is needed. The traditional emphasis in KM has been on explicit knowledge, i.e., knowledge that is recognized and already articulated in some form, but, increasingly, KM has also incorporated managing important tacit knowledge (knowledge that is difficult to articulate and formalize, including insights, intuitions, and hunches).

2. Using a 5-point scale (1 = Strongly disagree to 5 = Strongly agree), please indicate the extent to which you agree with the following statements about your organization.

	1 Strongly disagree	2	3	4	5 Strongly agree
BI and KM are viewed as distinct activities.
Planning for BI and KM tools is performed by different groups.
Development of BI and KM tools is performed by different groups.
Implementation of BI and KM tools is performed by different groups.
Problems related to BI and KM tools are handled by different groups.
Training related to BI and KM tools is provided by different groups.
BI and KM tools are often used in conjunction with each other.
BI and KM tools are often developed as a part of the same process.
Potentially useful BI and KM tools are often identified through the same process.
Funding for BI and KM tools is often decided as a part of the same process.
Training for BI tools and training for KM tools are often combined together.
My organization does a good job of implementing BI and KM.
I am satisfied with how well BI and KM work with each other in my organization.
BI tools and KM tools are used in a mutually complementary fashion in my organization.
BI tools help improve KM in my organization.
BI tools provide valuable inputs for KM in my organization.
KM tools help improve BI in my organization.
KM tools provide valuable inputs for BI in my organization.
BI and KM tools work together to help improve the performance of my organization.
BI and KM tools often compete for funding in my organization.

3. Please select the one statement that best applies to your organization.

	We have a single department handling BI and KM.
	BI and KM are distinct departments, but their department heads report to the same individual.
	BI and KM are distinct departments, and their department heads do not report to the same individual.
	We have neither a BI department nor a KM department, but both BI and KM are parts of the information systems department.
	We have neither a BI department nor a KM department, but the BI function is a part of the information systems department.
	We have neither a BI department nor a KM department, but the KM function is a part of the information systems department.
	We have neither a BI department nor a KM department, and neither of these functions is a part of the information systems department.

Context of BI and KM

4. Using a 5-point scale (1 = Strongly disagree to 5 = Strongly agree), please indicate the extent to which you agree with the following statements about your organization.

	1 Strongly disagree	2	3	4	5 Strongly agree
There is a high level of strategic alignment between business and IT in my organization.
There is a continuous improvement culture within my organization.
My organization recognizes the importance of leveraging information.
My organization has considerable prior experience with decision-process engineering.
My organization has been successful in data-warehousing efforts.
Business and IT functions operate in partnership in my organization.