Enterprise Innovation 2008

Thank you for participating in this survey, which will take only a few minutes to complete.

Please be assured that all answers will be kept confidential.

1. Depending on the size of your company, you may want to respond to the questions in this survey for the whole enterprise or for a specific division. To which of the following will your answers apply?

	My department
	The entire company
	A division
	I work for a consulting firm and I am responding for my firm.
	I work for a consulting firm and I am responding for my current client.
	Other:

2. How would you best describe the kind of innovations that are being developed/implemented in your organization? (Please select all that apply.)

	Genuinely new technologies and knowledge assets, subject to IP protection, source of unique competitive advantages
	New customer value proposition (new ways of using existing technology and information assets)
	Management innovations (new ways we organize, plan, measure, motivate, and execute the actions)
	New business models (new ways we organize our market presence, revenue streams, and collaborative relationships with business partners)
	Other (please explain):

3. Please name and describe up to 3 innovation initiatives that significantly contributed to the success of your organization during the last 18 months.

1.
2.
3.

4. What kind of impact is expected (expectations explicitly communicated by management) from innovation initiatives in your organization? (Please select the one response that best characterizes the expected impact.)

	Breakthrough — new market-leading products, organizational changes that redefine industry productivity standards
	Material change — significant new sources of revenue, significant productivity and quality improvements
	Minor tweaks and changes — necessary to help us survive in competitive markets

5. What kind of impact is actually achieved by innovation initiatives in your organization? (Please select the one response that best characterizes the actual impact.)

	Breakthrough
	Material change
	Minor tweaks and changes

6. How would you describe the processes and practices that are in place in your organization to deliver the expected impact? (Please select all that apply.)

	Ad-hoc initiatives are proclaimed by management.
	Ad-hoc initiatives are driven by "doers."
	Initiatives driven by "doers" are endorsed by management, provided with adequate resources, and governed by providing directions and project evaluation mechanisms.
	There are explicit goals in the strategic scorecard and performance measurement system related to innovation (such as expected share of innovative products).
	There are implicit goals in the strategic scorecard and performance measurement system related to innovation (such as aggressive improvement targets).

7. What are the most important indicators your organization uses to measure the outcome of the innovation process? Please list up to 3 indicators.

Indicator 1:
Indicator 2:
Indicator 3:

8. What are the most important indicators your organization uses to measure the performance of the innovation process? Please list up to 3 indicators.

Indicator 1:
Indicator 2:
Indicator 3:

9. How would you best describe the efficiency (success rate, intensity, time to market, return on the investments) of the innovative process happening in your organization?

	Can not tell — we do not measure the efficiency of innovation
	Can not tell — we do measure the efficiency and relative improvements but there is a lack of benchmarks and good practices in this area in our industry
	The efficiency of our innovation process is one of our major competitive advantages.
	We need to improve efficiency in order to turn our innovation process into a major competitive advantage.
	The inefficiency of our innovation process is one of our major competitive disadvantages.

10. What are the major enablers of the innovation process in your organization? (Please select a maximum of 3 enablers.)

	Strong management support
	Motivational system rewarding innovation
	Corporate culture that recognizes change as a business opportunity
	Technology platform enabling rapid experimentation and idea generation
	The fact that we own and need to evolve a proprietary technology that makes us competitive
	Social network
	Knowledge management practices
	Other (please specify):

11. What are the major impediments to the innovation process in your organization? (Please select a maximum of 3 impediments.)

	Lack of management support
	Prohibitive motivational system
	Command and control mentality seeing change as a threat
	Lack of tools supporting experimentation and idea generation
	The fact that we are locked in a proprietary technology that limits the opportunity for innovation
	Prohibitive organizational structure
	Lack of knowledge management practices
	Other (please specify):

Personal and Company Details

(Note: Your answers to the next set of questions should pertain to the same entity that you indicated in question 1: your division, your department, your consulting client, etc.)

12. How would you best describe your company (or division, if you are completing the survey for your division only)?

	Aerospace Manufacturing
	Association/Foundation
	Automotive Manufacturing (including parts)
	Building Construction/Engineering/Design
	Colleges & Universities
	Commercial Research
	Computer Consulting
	Computer Hardware Manufacturer
	Computer Software Publisher
	Financial Services
	Government (non-military)
	Management Consulting/Accounting
	Medical & Health Services
	Military
	Non-Commercial Research
	Oil/Chemical Manufacturing
	Other Electronics Manufacturing
	Other Manufacturing
	Outsourcing/Web Services/ISPs
	Pharmaceutical Manufacturing
	Publishing/Media
	Telecommunications
	Transportation/Storage
	Utility
	Wholesale/Retail Trade/Distribution
	Other (please specify):

13. In which region is your organization headquartered or based?

	North America
	South America
	Asia
	Europe
	Middle East
	Africa
	India
	Australia/Pacific

14. How would you classify the size of your company by number of employees (or division if you are completing the survey for your division)?

	1 to 10 employees
	11 to 50 employees
	51 to 100 employees
	101 to 500 employees
	501 to 1000 employees
	1001 to 5000 employees
	5001 to 10,000 employees
	10,001 to 50,000 employees
	50,001 to 100,000 employees
	More than 100,000 employees

15. How many IT professionals work in your organization (or division if answering for your division only)?

	1 IT professional
	2-4 IT professionals
	5-9 IT professionals
	10-19 IT professionals
	20-49 IT professionals
	50-99 IT professionals
	100-499 IT professionals
	500-999 IT professionals