CDC NPIN Web Site User Survey (OMB No. 0920-0768)

Dear CDC NPIN Web site user, We are conducting a brief survey on users' experiences with the NPIN Web site. The feedback you provide will help us enhance our Web site and services to better meet your needs. This survey is voluntary. We value your feedback, and your opinions and suggestions are important to us. We will not ask you for any identifying information and all survey responses will be analyzed and reported in the aggregate. Please answer each of the following questions as candidly as you can. Thank you for your input. Sincerely, CDC NPIN Team

Your Impressions of the NPIN Web Site 1. How would you rate the overall quality of the NPIN Web site? Excellent Good Average Below average Poor 2. Considering your expectations and experiences with NPIN, to what extent has the NPIN Web site met your expectations? Exceeds expectations Meets expectations Somewhat meets expectations Neutral Does not meet expectations 3. Did you find the NPIN Web site easy to navigate? Very easy to navigate Easy to navigate Somewhat easy to navigate Undecided Not easy to navigate Relevance to Your Work 4. What type of content do you look for on the NPIN Web site? (Please check all that apply.) Daily news Upcoming conferences Funding opportunities HIV testing sites Campaigns and initiatives Statistics Guidelines Publications Other (Please specify)   5. What disease topics do you look for on the NPIN Web site? (Please check all that apply.) HIV/AIDS Viral hepatitis STDs Tuberculosis Other (Please specify)   6. Were you able to find the information you were looking for on the NPIN Web site? Yes, easily Yes, but it took some effort Only part of it No I was just browsing 7. How accurate do you consider the information provided on the NPIN Web site to be? Extremely accurate Accurate Somewhat accurate Neutral Not accurate 8. On a scale of 1 to 5, how useful are the following sections of the NPIN Web site? (1=not at all useful, 5=very useful; N/A=not applicable)   5. Very useful 4. Somewhat useful 3. Neutral 2. Somewhat useless 1. Very useless Did not use Links to related sites Testing sites Daily news Conferences and conference database New funding and funding database Organization database Ordering educational materials and other resources Electronic mailing lists News feed Conference feed Funding feed 9. What do you think of the process of subscribing to the electronic mailing lists? Very easy Relatively easy Complicated Very complicated I am not an electronic mailing list subscriber If no, why not? 10. How do you plan to use the information provided on the NPIN Web site? Use of the NPIN Web Site 11. Which of the following sections of the NPIN Web site do you use most frequently? (Please check all that apply.) Links to related sites Testing sites Daily news Conferences and conference database New funding and funding database Organization database Ordering educational materials and other resources Statistics Campaigns and initiatives 12. In the past 12 months, how often have you visited the NPIN Web site? Daily Weekly Monthly Occasionally This is my first time Future Use of the NPIN Web Site 13. How likely are you to use the NPIN Web site in the future? Very likely Likely Somewhat likely Not sure Not likely 14. Would you recommend the NPIN Web site to a colleague or friend? Yes No If no, why not? 15. To what extent do you rely on the NPIN Web site for information on prevention and treatment of HIV/AIDS, viral hepatitis, STDs, and TB compared with other Web sites that provide similar information? I rely solely on the NPIN Web site I rely heavily on the NPIN Web site I rely moderately on the NPIN Web site I rely very little on the NPIN Web site I do not rely at all on the NPIN Web site 16. What other Web sites do you frequently use to obtain information about the prevention and treatment of HIV/AIDS, viral hepatitis, STDs, and TB? 17. Using the following 5-point scale, please rate how the NPIN Web site compares with the Web sites specified in Question 16 on the following characteristics.   5. NPIN Web site is better 4. NPIN Web site is somewhat better 3. All the Web sites are about the same 2. NPIN Web site is somewhat worse 1. NPIN Web site is worse I don't have an opinion Ease of accessing the Web site Ease of navigating the Web site Ease of searching for information on the Web site Usefulness of information obtained Accuracy of information obtained Relevance of information obtained 18. Please list suggestions about how to improve the look and feel of the NPIN Web site. 19. Please list suggestions about how to improve the content and organization of the NPIN Web site. 20. What information would be helpful to your work that is currently not available on the NPIN Web site? Background Information 21. How did you first learn about the NPIN Web site? Internet search engine Link from a Web site NPIN booth/exhibit at conference Word-of-mouth from professional colleague CDC source Seeing NPIN products Forwarded NPIN electronic mailing list Mentions of NPIN in newsletter or magazine Blog/wiki/podcast/feed/XML Other (Please specify)   22. For what type of organization do you work? U.S. Department of Health and Human Services State health department Local/county health department Community-based organization Private, for-profit organization Clinical setting (health clinic or hospital) Other (Please specify)   23. Which of the following populations/target audience(s) does your organization serve? (Please check all that apply.) African Americans Hispanics/Latinos Asian and Pacific Islanders American Indians and Alaska Natives White Gays/lesbians/bisexuals/transgendered individuals Intravenous drug-users Other drug/alcohol abusers People with multiple sexual partners Immigrant populations Speakers of primary language other than English People with special communication needs, such as hearing-impaired or blind Other (Please specify)   Thank you for completing the survey. We at NPIN appreciate your assistance in determining your satisfaction with our Web site and how we can better serve you.