Customer Survey
Thank you for your interest in ITT Reconnaissance and Surveillance Systems. We truly value your input, feedback, and opinions.
What is your overall impression of ITT-RSS products and services, and our ability to perform?
1 Very Satisfied
2
3
4
5 Very Dissatisfied
You can use each column only once.
How satisfied are you with ITT-RSS in the following areas?
1
Very Satisfied
2
3
4
5
Very Dissatisfied
Value for the price
Quality of work
Product reliability
Technical product performance/specs
You can use each column only once.
How satisfied are you with our business relationships in the following areas?
1
Very Satisfied
2
3
4
5
Very Dissatisfied
Flexibility of pricing
Flexibility of terms and agreements
Purchase experience
Delivery schedule
Post-sale support, support-costs, and relationships
Ongoing maintenance service and support agreements
Knowing what you know about ITT-RSS's ability to actually execute what was promised in the proposal, would you award the contract to ITT-RSS today - given that you had a choice?
1 Extremely Likely
2
3
4
5 Not at All Likely
Please provide general feedback on ITT-RSS, our products, cost, schedule, technical performance, service, and your experience.
Please provide your contact information:
Company Name
Your Name/Title
E-mail
Phone
ITT-RSS believes in Customer Satisfaction
ISO Form# M0796, 07Dec10