Web-based Data Collection

The Internet provides an ideal environment for businesses to efficiently gather feedback from customers, partners and employees. Streamline and automate this process with the powerful functionality provided by Key Survey.

Create

How successful are your existing customer service practices? Have your sales reps noticed trends in the field that could impact revenue down the road? Do employees have bright ideas for innovations or process efficiencies that management should know about? With Key Survey, businesses can stay on the pulse of operations with flexible, easy-to-manage, web-based audience assessments.
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Manage

Survey administrators are able to collaborate seamlessly within their secure management panel, sharing comments on pre-launch survey drafts and offering solutions in response to survey results. Manage and collaborate on full-scale campaigns with peers in other offices. Export data into CSV, Excel and PDF. Through QlikView integration Key Survey allows creating a central repository for all historical survey data to guarantee an audit trail and show trends over time.
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Leverage

Key Survey delivers state-of-the-art web data collection and management tools easily integrated with any existing CRM, help desk, call center or HR application. Launch custom-branded online surveys and assess response data in real-time. Generate interactive dashboards with advanced statistical analysis and drill-down capabilities to transform your data into intelligence.
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Dramatically improve both internal and external customer satisfaction with WorldAPP Key Survey web-based data collection solutions.