Customer Surveys

Gain insights on customer satisfaction faster and easier with Key Survey�s advanced survey application. The user-friendly interface includes features such as:

• Functional ribbon toolbar:Easily create, manage, and deploy surveys.
• Advanced logic: Incorporate intuitive survey design to obtain more valuable information.
• Reminders: Schedule reminder alerts to non-respondents.
• Customer satisfaction alerts: Respond to unhappy customers immediately using the survey tool�s email alert feature.
• Updating records: Integrate your CRM records automatically based on survey results.
• Satisfaction scores: Display customer satisfaction scores by manager, division, region, etc.
• Drill-down dashboards: Analyze and present your data in dynamic fashion with our BI Dashboards. Customize the layout, charts, graphs, and even integrate additional databases for a more complete view of your operational data.