Home | Solutions: Customer Survey Solutions
Gain insights on customer satisfaction faster and easier with Key Survey's advanced survey application. The user-friendly interface includes features such as:
- Functional ribbon toolbar:Easily create, manage, and deploy surveys.
- Advanced logic: Incorporate intuitive survey design to obtain more valuable information.
- Reminders: Schedule reminder alerts to non-respondents.
- Customer satisfaction alerts: Respond to unhappy customers immediately using the survey tool's email alert feature.
- Updating records: Integrate your CRM records automatically based on survey results.
- Satisfaction scores: Display customer satisfaction scores by manager, division, region, etc.
- Drill-down dashboards: Analyze and present your data in dynamic fashion with our BI Dashboards. Customize the layout, charts, graphs, and even integrate additional databases for a more complete view of your operational data.