Integration

For years feedback data has been all alone, living a solitary existence - help reunite it with its friends down at the old CRM, ERP, HR and other assorted Database hotspots!

Integration can mean different things depending on the person, need and system, but here are just a few of the ways we see users leveraging our integration capabilities:

• Trigger surveys from other systems based on an event (e.g. closing a help-desk ticket)
• Pre-fill visible or hidden questions with information (e.g. customer spend, account manager name, etc.)
• Create new tasks/objects in other systems based on survey response (e.g. follow up for a dissatisfied customer)
• Push data into a data-warehouse on submission
• Create surveys on the fly based on data in another system and launch automatically
• Insert random thing you think we can't do but we'll figure out how to

Learn More

To learn more about integration capabilities call us 781-849-8118
or request a proof of concept.