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Glossary

Survey Products

Customer Survey - A data gathering tool which assesses the needs and priorities of a person, office or organization receiving a service or product from the organization. Customer surveys have been developed for the purpose of performing some CRM functions. Using customer surveys you'll receive maximum information available concerning customer behavior model.

Employee Survey - employee surveys are developed to gather information, show the importance of staff issues, and focus and motivate change. Employee surveys have been designed to help company's management in evaluating employees' opinions concerning conditions within the company, and making right, timely decisions.

Patient Survey - measurement system that allows you to quickly analyze the level of your patients' satisfaction, whether that is within a specific nursing unit or at the hospital level. Similar to employee surveys, patient surveys have been designed to help in evaluating patient opinions concerning conditions within the healthcare establishment, and making right, timely decisions.

Research Survey - surveys used to facilitate research process or systematic investigation to establish facts.

Marketing Survey - a means of communicating with a target market segment, marketing surveys are highly effective tools to utilize in understanding exactly what the target market's needs and wants are. A marketing survey not only provides information describing the wants and needs of potential customers, but it also enables a company to find out how the market perceives a company and its product/service offerings.

Career Survey - career satisfaction survey may provide clues to help identify the sources of any unrest or dissatisfaction vague, uneasy feeling that you are not accomplishing what you would like in your work-life.

Job Survey - a survey aimed at estimating personal occupation disposition, satisfaction with current job and career expectation of the individual.

Consumer Survey - consumer surveys have been developed for the purpose of performing some CRM functions. Using this type of surveys you'll see the full picture of consumer behavior motivation.

Personality Survey - a survey aim at finding the information about the complex (or part of it) of all the attributes--behavioral, temperamental, emotional and mental--that characterize a unique individual.

Health Survey - this group of surveys has been created to provide health centers of different levels with efficient, up-to-date information that is necessary to evaluate patient satisfaction with the quality of healthcare services provided.

Student Survey have been created for educational institutions' needs. This kind of surveys will be very useful for students to evaluate teachers, subjects, teaching methods etc.

Teacher Survey have been created to help teaching staff understands students' needs and wishes the best way possible via creating and conducting teacher surveys.

Personal Survey - another term for personality survey.

Client Survey - this group of surveys has been developed to evaluate the customers' degree of satisfaction with the quality of your company's product (goods, services etc.). Using Client surveys will enable you to receive and process fast and accurate data concerning customer's opinions.

Survey Solutions

Satisfaction Survey - satisfaction surveys measure and evaluate the experience of people being filled and enriched by their experience, act of fulfilling a desire or need or appetite in various spheres of their personal and social life.

Opinion Survey is conduction to find out a personal belief or judgment on a given matter.

Attitude Survey is aimed at discovering complex mental state involving beliefs and feelings and values of a person and dispositions to act in certain ways in a given circumstances.

Evaluation Survey provides results to attempt to systematically and objectively determine the relevance, effectiveness, and impact of activities of the person or flow of the process in light of its objectives.

Benefit Survey is used to measure an advantage, profit, or gain attained by an individual or organization and evaluates its impact on individual's or organization activities.

Survey Tools

Online Survey - survey distributed in online (internet) environment usually with help of special survey software.

Survey Software - program tool developed enhance survey process with modern information and communication technologies.

Web Survey - represents a survey process conducted in World Wide Web, usually with special survey software. Usually survey id distributed as a part of page or pop-up page.

Email Survey - survey distributed via e-mail, usually as a part of the message body itself.

Survey Sample - a sample is the term used to describe the group selected for interviewing. The sample has to be fully representative of the wider group (the population) from which it is drawn. In other word they are the people you want to survey to get the results about the whole group you want to study.

Survey Question - a sentence of inquiry that asks for a reply. Survey questions can be of different types and serve to gather different sets of data.

Survey Example - an item of information that is representative of a type. Usually sample survey demonstrates an idea behind process, like sample employee survey.

Survey Design - the act of working out the form of something (as by making a sketch or outline or plan and its outcome). Applying to surveys it can mean either visual representation or developing question order.

Survey Template - a set of pre-designed formats for text and graphics on which new pages and webs can be based. Survey templates are usually used either as an example of specific survey topic or an example of visual presentation.

Survey Result - the product of a calculation, test method, test or experiment. The result may be a value, data set, statistic, tested hypothesis or an estimated effect. Any survey results in a set of data, which supports or not supports survey hypothesis.