360 Survey is usually a survey that is intended for employees to rate their subordinates, peers and managers as well as provide self-assessment.
3D Matrix is a question type that allows you to get feedback on a number of different attributes associated with a product or service at the same time. It allows you to gather information on these attributes by requiring the respondent to answer using numbers, text or by choosing from a drop down box.
Abandoned or (Partially Completed Survey) is a survey in which a participant has filled in some of the answers, but has not responded to all of the required questions and has not hit the “submit” button.
Absolute Ranking is an option for the ‘Rate Different Items Along the Scale of Your Choice question type’ allows you to rate items using each rating only once.
Accessible surveys are the surveys that can be filled in and submitted by people with disabilities using screen reader and keyboard.
Advanced Feature is a feature that is not included in all the user-plans.
Advanced Filter is a feature that allows you to apply complex filtering to your report.
API ( Application Programming Interface) is a source code interface that a computer application, operating system or library provides to support requests for services to be made of it by a computer program
Autofill is an advanced feature which allows you to fill in responses to some survey questions automatically through importing the data to the survey
BMP (bitmap image) format is an image file format used for representing raster graphics on various operating systems.
Bulk Survey Distribution is a distribution method that allows you to email survey to multiple e-mail addresses you import from data sources.
Check All That Apply is a question type where the respondent is asked to select all applicable answers from a list of choices provided; may select more than one.
Check Box is a graphical user interface element (widget) that permits the user to make multiple selections from a number of options. Normally, check boxes are shown on the screen as a square box that can contain white space (for false) or a tick mark or X (for true).
Common-Password survey is a type of survey which comprises two-in-one. You can have information on teachers and on their students (or heads of departments and their subordinates etc) linked and thus you can more thoroughly analyze the survey results and undertake more targeted follow-up actions.
Compare One Against Another is a question type where the respondent is asked to choose between a number of items to show which are most preferred.
Completed Survey is a survey in which a participant has filled in some of the answers to all of the required questions and hit the “submit” button at the end of the survey.
Contact Manager is a repository within your account that keeps information on all of your contacts.
Cross Tabulation allows you to see how the respondents who answered one question in a certain way answered a second question. The technical definition of a crosstab is a table that displays the joint distribution of cases on two variables.
In web development, Cascading Style Sheets (CSS) is a stylesheet language used to describe the presentation of a document written in a markup language. Its most common application is to style web pages written in HTML and XHTML, but the language can be applied to any kind of XML document, including SVG and XUL.
(Comma Separated Values) file format is a file type that stores tabular data. It is used to import data into your survey or upload e-mail addresses to it for bulk survey distribution. Usually created and saved from Excel application.
(click through rate) is a number that indicates how many times a survey has been opened by your respondents.
Customized Report is a survey report which can combine elements of Standard Report with images, additional text, comments, tables, charts of your own etc. You can also change the Report Rules for Customized Report.
Drop-down Box is a graphical user interface element which allows the user to choose one value from a list. When a drop-down box is inactive it displays a single value. When activated it displays (drops down) a list of values, from which the user may select one. When the user selects a new value the control reverts to its inactive state, displaying the selected value.
E-mail Alert is an advanced feature which allows you to have an e-mail message sent to respondent or survey owner or other person once the specific answer to a specific question is selected
E-mail Invitation: The e-mail invitation is a message that is sent to the e-mail addresses that you have associated with your survey. Survey invitations contain your custom message, a link to the survey, and instructions that explain how to take your survey.
E-mail Priority is an option which allows you to set the level of importance for your e-mail survey invitation so that the recipients can see the indicators in their Inboxes before they open the item. Setting the level of importance also enables the e-mail recipients to sort messages by importance.
E-mail Reminder is a follow-up campaign that sends a message to everyone who has not yet submitted your survey.
E-mail Reply is a feature that allows you to indicate along with e-mail survey invitation an address where to the respondents can send their replies.
Education Package is an advanced feature which allows you to conduct examination test for students.
Encoding is the process of transforming information from one format into another.
The Survey Expiration Date is the date when the system will stop collecting responses to your survey.
Filtering is segmenting of respondents based on answers to specified questions, enabling more targeted follow-up messaging and actions.
Footer is an item which is used to add additional information at the bottom of the survey or report page
Acronym for Graphics Interchange Format, GIF is a graphics file format that uses a compression scheme originally developed by CompuServe.
Header is an item which is used to add additional information at the top of the survey or report page.
(HyperText Markup Language) is programming code that is used to markup pages for display on the Web.
Hyperlink is any standard HTML link that you click on to view an image or a Web site.
Incomplete Survey is a survey in which a participant has not filled in answers to survey questions and has not hit the “submit” button at the end of the survey.
Internal Notes is an advanced feature which allows you to enter comments on the survey results of the respondents while viewing individual responses.
IP Filtering is a feature that allows you to control survey pop-up processes. It is used to set values of variables var enableip and var disableip in HTML code so that the pop-up survey is enabled or disabled for a particular IP address or group of IP addresses
An acronym for Joint Photographic Experts Group, an industry committee that developed a compression standard for still images, JPEG refers to the graphics file format that uses this compression standard.
Labels allow you to replace scale items in report with short descriptions or definitions.
Layout is the part of graphic design that deals with the arrangement and style treatment of elements (content) on a page.
List Box is a graphical user interface element (widget) that allows the user to select one or more items from a list contained within a static, multiple line text box. The user clicks inside the box on an item to select it, holding the Shift or Control (Command for Mac users) key allows him or her to make multiple selections.
A logo is a graphical element, symbol, or icon that, together with its logotype (which is set in a unique typeface or arranged in a particular way) forms a trademark or brand. A typical logo is designed to cause immediate recognition by the viewer.
Master Survey URL is a general link to the survey. You can copy the URL and paste it as a link on your website or pass to the respondents in any other way than our email distribution method.
Multi Line Text Response is a question type that allows the respondents to comment on something in their own words.
Multi-User Account is a type of account where the access to account is configured in a way that different users or user groups can be granted different permissions such as read, edit, delete, launch, publish.
Multilingual Survey is a feature that allows the respondents to choose the language to fill in the survey.
‘Must answer’ question is a question that is flagged as one the respondent must answer in order for the survey to be considered complete.
Numeric Allocation is a question type that allows the respondent to enter numeric values and to see their total sum.
Text area provided for respondents to draft an open-ended written answer in their own words.
Partially completed survey is a survey in which a participant has filled in some of the answers, but has not responded to all of the required questions and has not hit the “submit” button.
Contains list of contacts that appear to be participants of your 360 survey.
Password Protection is a feature that is used to fill in your surveys automatically with individual passwords and thus secure the surveys.
An acronym for Portable Document Format, PDF is a file type created by Adobe Systems, Inc. that allows fully formatted, high-resolution, PostScript documents to be easily transmitted across the Internet and viewed on any computer that has Adobe Acrobat Reader software (a proprietary viewer is available for free at the Adobe site).
Settings for actions or abilities that are specified by an Administrator that control what accesses you have in the application.
Pick One or 'Other' is a type of question in which the respondents are asked to select only one answer from a list of choices including the option (at your discretion) for an 'other' text field where the respondent can type his/her own answer.
Pick One with 'Comment' is a type of question in which the respondents are asked to select only one answer from a list of choices with the text area provided for respondents to draft an open-ended written answer in their own words.
Piping is passing the value of a response to a survey question forward in the survey to be displayed in another location.
The ability to view an individual question or an entire survey to see how it will be displayed before it is launched.
Profile Survey is a part of Prepopulated overlay survey that gathers and further comprises the data that is common for a group of respondents (e.g. department head’s or teacher’s data). See Prepopulated overlay survey.
Progress Bar is a component in a graphical user interface used to convey the progress of a task. A real-time status bar in your survey that provides information to the user on how much of the survey has been completed. Can be expressed either 'page x of x' or a percentage complete.
Contains predefined questions with response options in various categories that can be selected and imported into your survey. It allows you to combine in your survey questions from a number of question library categories like Customer, Employee, Education etc. If you are not sure which category contains the questions you need, you can search the surveys from selected or all categories.
A radio button or option button (sometimes improperly referenced as \"radial button\") is a type of graphical user interface widget that allows the user to choose one of a predefined set of options. Radio buttons are arranged in groups of two or more and displayed on screen as, for example, a list of circular holes that can contain white space (for unselected) or a dot (for selected).
Rate Different Items Along the Scale of Your Choice is a type of question that asks about items or attributes, presented in rows, with response options across the column tops to indicate varying degrees of attitude or feeling; often used when the same question format applies to a number of items.
Rating Scale is a range of responses offered as statements or numbers to indicate the direction and intensity of the respondent's opinion or attitude.
Redirect Page is a web address that will send the user to the specified address when they submit your survey.
Regular Expression is a pattern describing a certain amount of text and thus allows you to create new formats for the following types of questions: 'Single line text with pre-format options' and 'Matrix'.
Report by Respondent is view of the report data that shows you how each individual responded to your survey.
Report Rules allow you to control a variety of things about your report: how to calculate the percentages in report, do or do not include settings like navigation buttons, respondents’ IDs or emails, filter, PDF or Excel options etc.
A person who is providing responses to your survey.
Respondent Group is a specific group of respondents segmented by their answers to specified questions. This feature is used for Advanced Crosstab tables, calculating Share and Significances only.
A possible answer option that is defined for a particular question in your survey.
Response Quota is a feature that is used to set a limited number of respondents or block the respondents who select a certain answer.
Response Rate in survey research refers to the ratio of number of people who answered the survey divided by the number of people in the sample. It is usually expressed in the form of a percentage.
Return Receipt is an e-mail confirming the arrival of a message that lets a sender know when the recipient's server received their message.
Sales force management systems are information systems used in marketing and management that help automate some sales and sales force management functions. They are frequently combined with a marketing information system, in which case they are often called customer relationship management systems.
Section Header is a question type that is used for writing introductions or giving additional headings to blocks of questions in your survey.
Secure Connection is an advanced feature that allows you to secure all survey data by encrypting it.
Share Calculation is a feature that allows you to combine Standard Report’s elements with charts, graphs or calculations comprising additional analysis of your own.
Significances is a feature that allows you to create a table or graph to show results of statistical significance testing in online report.
Single Line Text with Pre-Format Options is a question type that allows the respondent to enter several individual lines of text which will correspond to question parts. You can also require the entry meet certain requirements using the pre-format option (pre-formatting can be used to make sure the entry is a number, number within a range, email address, date, etc).
SOAP is a protocol for exchanging XML-based messages over computer networks, normally using HTTP/HTTPS. SOAP forms the foundation layer of the Web services stack, providing a basic messaging framework that more abstract layers can build on.
In computing terms, a spell checker or spelling checker is a design feature or a software program designed to verify the spelling of words in a document, query, or other context, helping a user to ensure correct spelling.
SPSS (originally, Statistical Package for the Social Sciences) is a computer program used for statistical analysis and is also the name of the company (SPSS Inc.) that sells it.
SSL is an acronym for Secure Sockets Layer. Publishing your survey with SSL enabled provides additional security and data encryption.
Standard Report is a survey report which is automatically generated by application. It includes all completed responses to the survey. You can use the Standard Report to create customized reports of your own.
Statistical Reporting (Statistics) is an advanced feature that allows you to select the statistical quantities to use in the report and thus estimate the trends in the survey results more precisely.
Appearing as a line of text on delivered email, it gives the recipient a summary preview or indication of the email's contents.
Contains list of contacts that appear to be subjects in your survey.
Summary Report comprises the total information on your survey report (does not include individual responses to the survey).
Survey is a questionnaire designed to gather data or opinions from a portion of a population to approximate what an analysis of the entire group may reveal.
Survey Display Title is an element of the survey which the survey respondents will see on the top of each survey page.
Survey Introduction is an element of the survey that you can use for a warm invitation to respondents to participate or you could also explain what the survey is for, how the information will be used, or simply tell them how valuable and important their contribution is. Introduction text will only appear on the first survey page.
Survey Name is an element of the survey by which you are to distinguish between surveys within your account. The survey respondents will see it on the top of each survey page if Survey Display Title is empty.
Survey Rules allow you to control a variety of things about your survey: whether respondents are allowed to fill in the survey for the second time or see the survey results as soon as they hit the “Submit” button. You can also select the language for the survey alert messages and specify a website to redirect the respondents after submit.
Tags are descriptive formatting codes used in HTML documents that instruct a web browser how to display text and graphics on a web page. For example, to make text bold, the tag is used at the beginning and end of the text.
Teacher/Student Survey is a type of survey which comprises two-in-one. You can have information on teachers and on their students linked and thus you can more thoroughly analyze the survey results and undertake more targeted follow-up actions.
A template is a sample survey that we have created for you to use as the basis for your own surveys. You can add, delete, or modify questions (and associated responses) from the template as you create your own survey.
Test Email is a feature that allows you to send out your survey before you launch it.
Test Report enables you to view the results of Test Survey.
Test Survey is a feature that allows you to take your survey as many times as you wish with no affects on real survey results.
Text & Images is an element of report that allows you to add text or image to anywhere in your report.
Text Box is a common element of graphical user interface of computer programs. A text box's purpose is to allow the user to input text information to be used by the program. User-interface guidelines recommend a single-line text box when only one line of input is required, and a multi-line textbox only if more than one line of input may be required.
After a respondent submits a survey, a thank you page will appear to thank them for participating.
In statistics, signal processing, and econometrics, a time series is a sequence of data points, measured typically at successive times, spaced at (often uniform) time intervals.
A time zone is a region of the Earth that has adopted the same standard time, usually referred to as the local time.
URL Import is a feature that enables you to use a parameter from a survey link as an answer to a survey question or to track the page, from which respondent has taken the survey and collect all the results in one report.
URL Suffix allows you to add a suffix to your survey links, altering Master URL into unique links. This feature is useful if you distribute the survey via your mail system and need to use unique links with your own unique identifiers.
Values are numerical values appointed to the answer choices and scale items in report. These values will replace corresponding answer choices when you export your report to SPSS or Excel.
VBR (view by respondent): This view of the report data shows you how each individual responded to your survey.
The Web Services Description Language (WSDL) is an XML-based language that provides a model for describing Web services.
The Extensible Markup Language (XML) is a general-purpose markup language.