Summary Report

Summary Report is an online survey report that shows statistics data per each survey question. You can:

  • View the report of the specific respondent.
  • Convert your report to PDF format.
  • Export your report to Excel.
  • View responses statistics.
  • Display survey results in graphic format.

To use this feature click the Run Report button on the Report home page or from any page when editing your custom report.

At the very top of the Summary report there is a Report Index. It lists all the report elements and allows you to navigate to the particular element by a single click.

Click Add Filter to filter respondents online.

Click Convert To PDF to convert your report to PDF format if this feature has been activated on the 'Report Rules' page. Using this feature you can print and distribute your report.

Click Export to Excel to export your survey results in Excel file (.xls) if this feature has been activated on the 'Report Rules' page.

Click Delete Respondent button if you need to remove records on your respondent's survey results.
Keep in mind that you cannot restore the deleted records. For details consult the 'Delete Response' help chapter.

Click View By Respondent to view the report of the specific respondent. This feature is activated on the 'Report Rules' page by default.

Use the box next to the navigation buttons to enter the number of the appropriate response and click Go to view it. Note that the by respondent reports are arranged according to the date the survey was taken (the report for the last submitted survey is in the end of the list).

Submit dates and Email addresses are displayed in the 'View by Respondent' mode. If you use anonymous survey distribution there will be no email addresses of the respondents. Keep in mind that if there were no responses to the question you would not see it in the report.

If your subscription plan includes the 'Edit Responses' option you can edit records on your respondent's survey results. Click the Edit button in the 'View by Respondent' mode and take the survey correcting the responses.

Note

  • All the restriction settings are canceled (the Back button is always active, one can take the survey again, redirection is canceled, password question does not appear, start and expire dates are ignored).
  • Time when respondents have submitted the survey does not change.
  • When you click the Submit button, all your changes are saved. The intermediate results are not saved.
  • If you need to cancel the radio button answer click the radio button again and the mark will disappear.
  • Email Alerts are blocked and they are not sent.
  • Old results are overwritten and they cannot be restored.

Click the Delete Response button to delete particular respondent permanently. Note that respondent will be deleted from all reports for the particular survey.

You can convert individual responses in the PDF format in the 'Report by respondent' if this advanced feature has been activated on the 'Report Rules' page. Use the 'From' and 'to' fields to set the interval for the respondents you need to include in the print version of your report and click Convert To PDF.

Note

You cannot create a 'by respondent' PDF report for more than 500 respondents at a time.

If your subscription plan includes the 'Internal Notes' option and it has been activated on the 'Edit Questions' page click Edit next to this question in the 'View by Respondent' mode to enter the comments on the survey results.
Use the following buttons to compose your notes:

Click the View button to view link-numbers of the reports and corresponding text responses. If you click the link-number you will switch to the 'View by Respondent' mode. Here you can view the reports of the respondents.

Click the Export Graph button to export question's graph to PowerPoint.

Click the Top button to go to the top of the summary repoprt page.

You can view average score in the table for the 'Rate different items along the scale of your choice' question type in Summary Report. This feature is activated on the 'Select Statistics' page.

Note

The average score is calculated as follows: the total number of respondents for each column of a particular rated object is multiplied by the reversed order number of the column, then these results are summed up, finally this amount is divided by the total number of respondents for the rated object. For example there is a question designed for rating how often people drink certain beverages. There are three rated objects: Tea, Coffee, Beer. The scale consists of three columns: Rarely, Sometimes, Often. The first column is selected 3 times, the second column - 2 times, the third column - 4 times, the total number of respondents is 9 for the 'Tea' rated object. So the average score for 'Tea': (3*3+2*2+4*1) / 9 = 1,8.