Pop-up Survey

You can create a pop-up survey for every Nth visitor to your web site.

To design a pop-up survey click Go next to the HTML code option from the survey Launch page, and then:

  1. Select the 'Pop-Up survey code' option.
  2. Pop-up survey for every Nth visit The page with your survey will pop-up for every Nth visitor to your web site. Specify the number in this box.
  3. Copy and paste the HTML below into your website This text box contains Java-script for pop-up survey. Ask your webmaster to place it on your website. The script should be inserted within <body></body> tags. For additional options see the IP Filtering help chapter.
Note

  • If a respondent attempts to take pop-up survey a second time (survey has been submitted before) and the rule 'Do not allow respondent back into survey' has been set then the pop-up survey will be automatically closed.
  • If respondents enter the page again this survey may pop up in two cases: their cookies are disabled or there is the cookies buffer overflow. If the cookies are disabled respondents should enable them. If there is the cookies buffer overflow respondents should delete all the cookies.
  • To delete all the cookies in Microsoft Internet Explorer 8.x:
    • Select the 'Internet Options...' from the 'Tools' menu.
    • Click the Delete button under the 'Browsing History' option.
    • Select items you want to delete and click the Delete button.
  • To block the cookies in Microsoft Internet Explorer 7.x:
    • Click the 'Tools' tab.
    • Select the 'Internet Options...'.
    • Click the 'Privacy' tab.
    • Click the Advanced button.
    • Select the 'Override automatic cookie handling' option.
    • Select the 'Block' option in the 'Third-Party Cookies' column.
  • Back Takes you back to the Launch Survey page.

Tip: How to load a pop-up survey when a user leaves your web page