Multilingual Survey

Print version

What this feature is, why you should use it and when

Step by step implementation of this feature

Sample survey

Video Tutorial

This section explains what the "Multilingual Survey" feature is and why you should use it

What: This feature allows the respondent to choose the language to fill in the survey.

Why: It is used for designing surveys with the same questions in different languages. Then you can view the results in one report. If your subscription plan includes the 'Language' option you can make survey translations.

We are about to show you step by step how to implement this feature

To use this feature follow these steps:

  1. Add a question of 'Pick one or 'other'', 'Check all that apply', 'Dropdown box' or 'List box' type to the survey. In this question you should ask to select the language for the survey.
    Note that if you use a question of 'Check all that apply' or 'List box' type respondents can select several languages however the browser will randomly display the survey text only in one of the indicated languages, most likely it will choose the first of the selected languages in the list.
  2. As the responses you should offer the languages for the survey. In the first response you must set the default language. The number of languages is not limited. Insert tag <language selection="xx"/> and the name of the language in each response. Instead of xx you can enter standard labeling of the languages: en - English, ru - Russian, fr - French, de - German, sp - Spanish, mx - Spanish (Mexico) and others. The list of supported languages and their abbreviations you can find in the 'Survey Translation' help chapter.
    Note that you must not move responses with specified languages after the survey launch.
    Keep in mind that when you insert this tag the 'Display alert messages in' drop-down box that is used to select the language for the alerts is removed from the 'Survey Rules' page.
  3. Select the 'Must answer' option next to this question to make it mandatory.
  4. While adding the next question select 'New page' to display this question on the new page of the survey.
  5. Click the Multi-lingual button at the bottom of the 'Edit Questions' page to go to the 'Survey Translation' page.
  6. Use this page to make translations to the indicated languages. In the 'Select language for translation' drop-down box select the language to which you are going to make the translation of the text. For details consult ' Survey Translation' help chapter.
Note

  • When respondents take the survey and select one of the available languages the survey text will switch to the questions in the correspondent language. If any part of the survey translation is missing it will be replaced by the fragment in the default language.
  • Summary report is displayed in the default language.