Filtering Results

You can filter your survey results within custom reports.

If you set up multiple filters the default filter logic is OR. This means that responses that meet the conditions of at least one of your active filters will be included into the report.

To filter your survey results according to multiple choice responses:

Go to the Report Items page and click Filter next to the question you need or click Edit and then click Filter under the second step on the 'Items > Single Question' page, and then:

Select from the 'List of answers' box responses that should be added to the report (click on the response or drag the cursor to select multiple responses).
Use right arrow to move the responses to the 'Selected answers to filter' field. Only those respondents who selected these answers to the current question will appear in the report.
Click the Save button to apply filter.

To remove filter, click (or drag the cursor) on the responses that you do not want to appear in your report any more and click the left arrow button to move them out of the 'Selected answers to filter' box.
Click Back to return to the 'Items > Single Question' page.

To filter text responses:

Click the Filter button next to the question with text responses on the Report Items page or click Filter under the second step on the 'Items > Single Question' page when editing your report item, and then:

Select the text response you need to filter your report by.
Click the Add Filter button.
Specify filtering condition (That/That do not).
Specify the entry type:
- contain at least one word - the responses that/that do not contain at least one of the words indicated in the text field will be included in the report.
- contain all words - the responses that/that do not contain all of the words indicated in the text field regardless of their order will be included in the report.
- match the responses that/that do not contain the exact line string indicated in the text field regardless of its position will be included in the report.
- equal the responses that contain/that do not contain only phrase or word indicated in the text field will be included in the report.
Provide the word(s) or characters you are/are not interested in. Use space as a separator if your search will be based on more than one word.
Click the Save button to apply new filter.
You can set multiple filters per each text response by following steps above. Keep in mind that if you set up multiple filters the default filter logic is OR. This means that responses that meet conditions of at least one of your active filters will be included into the report.
When you have finished setting up filters, click Back to return to the 'Items > Single Question' page.

You can turn your filters on and off by selecting 'Filter on' option on the 'Items > Single Question' page. Thus you can deactivate appropriate filters without removing them and activating back when necessary.

To perform filtering based on scale items:

If your survey contains questions of 'Rate Items' type you can perform filtering based on both the answer choices and the items of the question scale.
Click the Filter button next to this type of question on the Report Items page or click Filter under the second step on the 'Items > Single Question' page and then:

Click the Add New button to add new filter.
Select answer to filter responses by from the 'Answer Option' dropdown box.
Select the scale item to filter your report by from the 'Columns' dropdown box.
Click the Save button to save changes.

Note: if multiple filters are used the default filter logic is OR, which means that responses that meet at least one filter condition will be included into report.

Note

You may have several active filters for questions of 'Pick One' and 'Dropdown Box' types. These questions allow only one answer and the default filter logic is OR. Thus if you apply two or more filters to such questions your report will include those responses that meet the conditions of at least one of your active filters.

Let's take a look at a short example:

There is a question in the survey, asking for respondent's age. The answer choices are as following:

18 and younger
19-30
31-40
41-60
61 and older

When setting filters we select '31-40' as the filter condition. Only responses of those survey takers who indicated their age as 31-40 will appear in the report.

If select the '31-40' and '41-60' answer choices and keep both filters active, report will include responses of respondents who indicated their age either as 31-40 or 41-60 in the report.