Email Reply

You can send an e-mail alert to survey respondents even if your survey has not been distributed via our mail system. You can ask respondents for their email address and email alert will be sent to that address.

When designing your survey consider the following steps:

  1. Set 'Email Alert to respondent' to the answers you need. <more>
  2. Add a question of the 'Single Line Text with Pre-Format Option' type. In this question you should ask to enter email address.
  3. Insert tag <EMAIL_REPLY/> in the answer field in which respondents input email addresses to receive 'Email Alert'.

After respondents submit their surveys, email alert will be sent to the email addresses they indicated.

Note

  • You can use tag <EMAIL_REPLY/> only once in your survey.
  • If 'Email alert to respondent' has been set and your survey has been distributed via our mail system then email alert will be sent to the email address indicated within the question that contains <EMAIL_REPLY/> tag.
  • If respondents do not input email addresses into answer field with this tag they will not receive 'Email Alert'.