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To email your survey using this feature you need to click the Go button next to the "E-mail survey distribution" on the survey "Launch" page, and then:
- Click the Edit Email button to compose survey invitation message. For details consult the "Edit Email" help chapter.
- Select the "E-mail survey to addresses I enter manually" option.
- Use the "Enter the email addresses below" text field to enter email addresses the survey should be sent to one at a time.
Note:
Be sure to separate each address with a comma or semi-colon. Each respondent in your list should have an individual email address. Do not send your survey to a distribution list (group list) from your mail system. This may result in overwritten responses. See the "Email Addresses Input" help chapter for more details.
- Click the Verify Email Addresses button to see if there are any invalid email addresses. If the syntax of address is correct it will be displayed as Valid, if there is a syntax error, the address will be displayed as Invalid. If you have already sent an invitation to a specific email address it will not be displayed on the "Verify Email Addresses" page at all.
- The "Anonymous response" feature allows you to decide on anonymity:
- Select the "Capture respondent email address"option to track respondents' email addresses.
- If you select the "All respondents to remain anonymous" survey responses will be displayed as anonymous within the report.
- When all settings are adjusted and you are ready to send your survey click the Send Email button to email your survey invitation to the indicated email addresses.
Note
- If you sent email to certain respondents and they submitted it you can send the same email to the same email addresses again. This feature is useful if you need to ask the respondents to submit the same survey from time to time. Keep in mind that you should set the "Allow multiple responses" rule in this case. Every time respondents receive emails, unique links are generated and new records are created in the report.
- If you sent email to the respondents and they did not submit the survey, you can use the Email Reminder or resend survey after their email addresses are removed from the list of Incompletes addresses.
- You will not receive mailing statistics if no email was sent due to the reason mentioned above.
- If the "Do not allow respondent back into survey" or "Respondent may return and modify their response" rules have been set, and you add more addresses to the panel and trigger another Launch then the survey will go only to those additional addresses.
- If the "Allow multiple responses" rule has been set, and you add more addresses launching the survey for the second time, it will go to all the new addresses and to all the respondents who have already completed the survey of the first launch.
- Back Takes you back to the previous page. Note that all your anonymity and distribution type settings will not be saved.
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